40 Peter place, Sandton, 2060
011 024 3433 / 081 247 1207

Terms And Conditions

1.Detailed description of goods and/or services

SKY EVENTS is a business in the Entertainment industry that provides an extraordinary Dining Experience.

2.Delivery policy

2.1. Subject to availability and receipt of payment, reservations requests will be processed within 24 hours and delivery confirmed by way of a booking number

2.2. Please note no children under age of 10 years will be allowed onto the sky dining table, height restriction 1.2 m.

2.3. Arrival time for registration is 45 min before booking time / take off. We strongly advise to all the Clients to arrive for registration 60 (sixty) minutes before take off.

2.4. Should the Client fail to arrive for Registration within the allocated time prior to scheduled time of the event, such Client shall not be accepted for Sky Dining Experience (no-show ). The Client forfeit allocated seat as well as the value of the ticket booked. A no-show is not entitled to a refund for the value of the ticket  booked.

2.5. Right of Admission reserved.

3. Return and Refunds policy 


3.1. The provision of services by SKY EVENTS is subject to availability and weather permitting.

3.1.1. Sky Events management reserve the right to cancel event at any time due to any unfavorable conditions.

3.1.1.1. Should 
cancellations occur on the day of the event, the Client will be served meals on the ground

3.1.1.2. Should cancellations occur more than 24 hours prior to the event date, SKY EVENTS reserve right to offer to the Client the option to either reschedule Sky Dining experience to another available date or to fully refund all money paid without any further liability to the Client.

3.2. Cancellation of services by the Client

3.2.1. If the cancellation occurs more than 30 days prior to the event a 15% cancellation fee will apply;

3.2.2. If the cancellation occurs between 30 days and 7 days prior to the event a 50% cancellation fee will apply;

3.2.3. If the cancellation occurs less than 7 days prior to the event a 100% cancellation fee will apply;

3.2.4. Notwithstanding the aforesaid, if suitable documentary proof is provided that a person in whose name a ticket was booked is unable to attend the event because of his/her death and/or hospitalization, no cancellation fee will apply in respect of the cancellation of such person`s

4.Customer Privacy policy

SKY EVENTS shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

5.Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the SKY EVENTS bank account, the details of which will be provided on request.

6.Card acquiring and security

Card transactions will be acquired for SKY EVENTS via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

7.Customer details separate from card details

 Customer details will be stored by SKY EVENTS separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

8.Merchant Outlet country and transaction currency

 
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

9.Responsibility

SKY EVENTS takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

10.Country of domicile 


This website is governed by the laws of South Africa and SKY EVENTS chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature,  40 Peter Place , Bryanston 2125

11.Variation

SKY EVENTS may, in its sole discretion, change this agreement or any part thereof at any time without notice.

12.Company information

 This website is run by Newco Designs CC based in South Africa trading as SKY EVENTS with registration number  2006/195231/23.


13.Company Physical Address:

40 Peter Place, Bryanston, 2125

Email: info@sky-events.co.za

Telephone: 011 024 3433